中小企業老闆

午餐時羊哥說他這星期得飛到對岸，我好奇地問：「生意做到對岸去了？」

「只是投資而已，是原物料，非本業，開董事會人非到不可，最近原物料飛漲有賺頭，大陸人你不親身去看，怕會搞鬼；去到那兒又怕出事，大陸人那麼多，很多人連身分都沒有，跑出來砍你一刀，不知道去哪找人。」

「聽起來很辛苦！」

「是啊！兒女都大了，就跟老婆兩個人守著老巢，過幾年60歲，打算退了。這行業年輕人不願意做，這幾年生意不錯，但就是找不到人！」

羊哥年輕時創業，至今事業有成，典型的中小企業老闆。眼下的心願就看年輕人是不是願意接手了，但子女都任職高科技業，對老爸的傳產、黑手事業興趣缺缺，雖然遺憾，但大兒子工作幾年後，準備出國進修，羊哥是百分百支持的。

羊哥因為業務之便，接觸過很多外國人，他說日本人雖難搞，但信守承諾；韓國人最差，招待免不了，要收錢了，還跟你砍價；德國人專業，重視家庭生活。

「年輕人要有世界觀，出去走走，不要一直待在台灣。」羊哥誠懇地說著。

【讀書筆記】How will you measure your life

Harvard Business Review, 2010, 7-8. Clayton Christensen.
(http://hbr.org/2010/07/how-will-you-measure-your-life/ar/pr)
中文：讀者文摘，2011-04, 「快樂人生 管理有道」

Harvard Business School 對2010班畢業的課程講話。
經濟冰風暴後，學校、老師、學生都開始重新定位、思考教育及人生目標等大哉問。

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Q1. How can I be sure that I'll be happy in my career?
我如何確保職業生涯中自己會快樂？

• the powerful motivator in our lives isnʼt money; itʼs the opportunity to learn, grow in responsibilities, contribute to others, and be recognized for achievements.
• More and more MBA students come to school thinking that a career in business means buying, selling, and investing in companies. Thatʼs unfortunate. Doing deals doesnʼt yield the deep rewards that come from building up people.

Q2. How can I be sure that my relationships with my spouse and my family become an enduring source of happiness?
我如何確保我和我配偶、家人的關係能夠成為持久快樂的泉源？

• Because companies's decision-making systems are designed to steer investments to initiatives that offer the most tangible and immediate returns, companies shortchange investments in initiatives that are crucial to their long-term strategies.

Q3. How can I be sure I'll stay out of jail?
我如何確保自己不會淪落到鋃鐺入獄？


1. Allocate Your Resources 明智運用資源

• time, energy, and talent ultimately shape your lifeʼs strategy.

2. Create a Culture 營造家庭文化

• the extent to which members of the organization agree on what they want from their participation in the enterprise, and the extent to which they agree on what actions will produce the desired results.
• Use "power tools”—coercion, threats, punishment, and so on to secure cooperation
• Families have cultures, just as companies do. Those cultures can be built consciously or evolve inadvertently.
• But there comes a point during the teen years when power tools no longer work.

3. Avoid the "Marginal Costs" Mistake 拒抗只此一次

• how to live a life of integrity (stay out of jail),  when we choose between right and wrong. "just this once"
• this doctrine, Marginal Cost, biases companies to leverage what they have put in place to succeed in the past, instead of guiding them to create the capabilities they'll need in the future.
• Youʼve got to define for yourself what you stand for and draw the line in a safe place.

4. Remember the Importance of Humility 常保謙卑

• But if you have a humble eagerness to learn something from everybody, your learning opportunities will be unlimited.
• Generally, you can be humble only if you feel really good about yourself—and you want to help those around you feel really good about themselves, too.

5. Choose the Right Yardstick 選擇正確標準

• Donʼt worry about the level of individual prominence you have achieved; worry about the individuals you have helped become better people. 
• Think about the metric by which your life will be judged, and make a resolution to live every day so that in the end, your life will be judged a success.

聖經何用

「不知道大學所學何用？大一新生有兩門課，二選一：希臘羅馬史，聖經。」既然是外文系，對於西方文化的起源自當有所認識，聽來合理。

「有用的，如果你去希臘、羅馬旅行，不懂這些你看不懂的。」

「我可以去別的地方旅行啊！」

「如果不知道聖經，你就無法欣賞達文西的最後晚餐，或是Dan Brown的小說，達文西密碼，天使與魔鬼等。」

「你們在以色列不是有分公司嗎！聖經可以說是猶太人的歷史，如果你對以色列的歷史、文化、宗教缺乏基本的認識，請問你如何跟他們共事，甚至管理呢！」

拔牙紀

醫生說：「先做牙周病治療，順便得處理掉幾顆不堪用的爛牙」，安排了幾次門診的時間，奈何有一顆牙沒那麼聽話，動搖的厲害，不只牙痛，還連帶頭痛，苦不堪言，只得打電話給醫院緊急提前安排門診先拔牙。

打了麻醉後，忽感心跳加速，只聽見鉗子搖動兩下，下來了，但事情還未結束，只聽得"刮骨"聲不斷，醫生說他得把餘下的爛肉刮除，吁......。

結束後醫生、護士交代了止血、術後及服藥須知。

不知道因為是醫生菜，還是醫院規定的，解說很詳盡，醫院的好處是人多，設備好，還有別科的支援，有事急診室就在旁邊。而診所就靠一個人獨撐，碰到麻煩的手術，時間如果又長，對診所醫生而言是風險大又不賺錢的生意，不接也罷。

難怪診所醫生針對Ray的橫向智齒給的意見是，這要去醫院動手術。

有時後我們得面臨這樣的選擇：去醫院給菜鳥醫生練習，還是去看診所老醫師。

鐵馬江湖道